Introduction
At Tek Gear, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website or shop with us online.
By accessing or using https://thetekgear.com, you agree to the practices described in this policy. We encourage you to read through this page carefully so you know how your data is handled and what your rights are.
Information We Collect
To make your purchasing experience easy and safe, we gather both personal and non-personal information. The type of data we collect depends on your interaction with our site.
Personal Information
This includes information that can be used to personally identify you. The following circumstances could result in you being asked for personal information:
Creating an Account: When registering an account, we collect your name, email address, and a secure password.
Placing an Order: We request your full name, billing and shipping addresses, contact number, and payment details.
Email Subscriptions: If you subscribe to our newsletter, we collect your name and email address for promotional communication.
Customer Support: When you contact our support team, we gather relevant details such as your name, contact information, and inquiry specifics to assist you effectively.
Surveys & Promotions: Occasionally, we may invite you to participate in surveys, giveaways, or contests where you may share information like your age, preferences, or mailing address.
Non-Personal Information
This includes technical and usage data that does not personally identify you:
Device & Browser Details: We automatically receive your IP address, browser type, device model, operating system, and approximate geographic location.
Website Usage Data: We analyze how visitors navigate and interact with our site, including the pages viewed, time spent, clicks, and referral sources.
Cookies & Tracking Technologies: To improve your experience, store preferences, and analyze site traffic, we employ cookies and related technologies. You may manage cookie usage by modifying your browser’s settings.
How We Use Your Information
We use the collected information to improve your overall experience and ensure smooth operation of our website:
To process transactions and deliver orders
To communicate with you regarding order status, support requests, or marketing (with your consent)
To personalize site content based on your preferences
To prevent fraud, secure user accounts, and detect suspicious activity
To measure and analyze website performance
To improve our products, services, and customer satisfaction
To comply with legal requirements
Sharing Your Information
We do not sell your personal information to anyone. However, we may share data under the following circumstances:
With Service Providers: We work with trusted partners for payment processing, order delivery, email distribution, and site analytics. These providers are contractually obligated to safeguard your data.
Legal Obligations: If required by law or to protect the rights and safety of our users, we may disclose your information to law enforcement or regulatory bodies.
Business Transfers: If Tek Gear is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, but privacy safeguards will remain intact.
With Your Consent: We may share data in other instances where you have explicitly permitted us to do so, such as when leaving product reviews.
Data Security
We implement strong technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. While we strive to secure your data, no online transmission is 100% secure. You are responsible for protecting your account credentials and for using secure networks when browsing our site.
Your Rights & Choices
You have full control over how your data is used. Here’s what you can do:
Access or Modify Data: Log into your account to view or update your personal information at any time.
Unsubscribe from Emails: You can opt out of marketing communications by clicking the “unsubscribe” link in our emails or adjusting your account settings.
Limit Tracking: You can manage cookies through your browser settings. Disabling cookies may affect how some parts of our site function.
Request Data Deletion: Unless we are legally obligated to keep it, you have the right to ask that your account or personal data be deleted.
Data Portability: Upon request, we can provide a copy of your data in a portable format.
Restrict Processing: You may ask us to limit how we use your data, especially in situations where you object to marketing or automated decision-making.
Children’s Privacy
Tek Gear does not intentionally gather personal information from anyone younger than 13. If you are a parent or guardian and believe your child has shared personal information with us, please contact us immediately, and we will delete the data as required.
Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Every modification will be noted on this page along with the most recent revision date. You agree to the updated terms if you keep using our website after they are made.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: support@thetekgear.com
Phone: 855-564-5716
Visit our Terms And Condition page.